COMMUNITY MANAGER

1939 Games is a gaming studio with offices in Reykjavík, Iceland and Helsinki, Finland, staffed with veterans of the gaming industry. 1939 Games is the developer of the digital collectible card game KARDS: The WW2 Card Game, available on PC and mobile platforms.

1939 Games is looking for an experienced Community Manager who shares our passion for KARDS. In this role you have the ability to work independently without a lot of guidance and support: you see what needs to be done and you make it happen.

As part of the Publishing team in the Helsinki, Finland or Reykjavík, Iceland office, your focus is to communicate with players around the globe. You are the face (and voice) of the game team and an advocate for our players within the team and the company. You are expected to create daily/frequent content, engage with content creators and members of the community as well as external partners. As a member of the game team, you act as the bridge between our global player base and the team who creates KARDS.


Responsibilities:

  • Develop and execute community engagement strategies to build and maintain a vibrant and active player community across various platforms, including social media and in-game channels

  • Monitor community discussions, address player feedback and provide timely responses to inquiries, concerns, and suggestions
  • Collaborate with the marketing and development teams to plan and execute community events, promotions, e-sports/tournaments and contests to drive player engagement and retention
  • Create compelling content such as blog posts, newsletters, and social media updates to keep the community informed and engaged
  • Work with influencers and content creators to amplify the reach of our games and foster positive word-of-mouth marketing
  • Manage and provide guidance to game community volunteers and contractors
  • Monitor and analyze community metrics and feedback to identify trends, opportunities, and areas for improvement and provide feedback back to the game teams
  • Stay up-to-date on industry trends, best practices, and emerging technologies to continuously improve our community management efforts


Requirements:

  • 3+years of experience in Community Management or similar position, preferably within the gaming industry

  • Passion for gaming and a deep understanding of gaming communities and culture
  • Excellent written and verbal communication skills in English, with the ability to engage and connect with diverse audiences
  • Comfortable on camera and interacting with players online and face-to-face
  • Strong interpersonal skills and the ability to effectively collaborate with cross-functional teams
  • Experience managing online communities, forums and social media channels for a gaming company or related industry preferred
  • Ability to thrive in a fast-paced, dynamic environment and manage multiple projects simultaneously
  • Experience addressing difficult situations within the community when required
  • Experience working with influencers and content creators
  • Ability to work independently


Nice to Haves:

  • Experience with social media management and business intelligence tools
  • Excitement and/or experience around Esports
  • Experience with video editing tools


Interview Process:

  • Application via email with CV & cover letter and links/examples of previous work in the field of community management
  • Interview round one
  • Interview round two - candidates selected for this round are required to complete an assignment
  • Interview round three
  • Final decision


Salary and Benefits:

  • Competitive salary
  • Open and low hierarchy work environment
  • An easily reached office in a central Helsinki or Reykjavík location


All applications must be in English.

    

© 2021 — 1939 Games ehf.